QUALITY POLICY
Our major goal is to offer to our Customers safe products that fully satisfy their requirements and meet their expectations. Quality and Safety are key factors in sourcing, producing and marketing our products.
Quality and Safety is an on-going and strictly defined process, which guarantees the successful presence of our Company in the market. Respecting the requirements of our Customers and offering high quality sustainable products makes PROCOS unique in the party good industry.
PROCOS implements, maintains and constantly updates an integrated Management System which complies with the requirements of the ISO 9001, ISO 22000 and BRC standards.
Within this frame, our Company place major emphasis on the following points :
All employees should understand that it is within their duties, not only to know and respect the requirements of the integrated Management System, but also to actively contribute to its upgrade, resulting to improved quality of products and Customer services and minimizing of any costs.
Our Company provides to its employees good working conditions, a safe working environment and the required resources and training that would enable them to do their job effectively.
The management ensures that all employees are able to carry out their duties without risking their health and safety or the health and safety of their colleagues, by assessing their capabilities and providing the relevant training.
In this context, the management of our Company is constantly updated on the local and European legislation and standards on the Working Environment Health and Safety and takes them into account when planning activities that can affect the safety of the employees or products. For these reasons the management of our Company is closely working with a Safety Manager and a Medical Doctor, to assess the risks and mitigate them.
The management also ensures that appropriate communication paths are established, so that the management has a clear view of the Health and Safety matters, while the personnel understand the working risks and the way to mitigate them.
All employees should take care of their health and safety and respect their colleagues’ health and safety. They must always follow the Company instructions on these matters and report every possible or existing danger to their supervisors or the Safety Manager.
Management ensures that the employees know the risks that are present for the products (physical, chemical, microbiological risks) and that they are trained to correctly handle the materials and products and to effectively take care of their personal cleanliness and hygiene, so to avoid these risks.
The medium-term plans of the Company include the implementation of a Management System that complies with the requirements of the ISO 45001 standard and ensures continuous improvement of the of the Health & Safety conditions in the Company.
Finally, our Company considers as minimum requirements the requirements of the Ethical Trading Initiative Code of contact : child labor is not used, employment is freely chosen, freedom of association and the right to collective bargaining are respected, working conditions are safe and hygienic, living wages are paid, working hours are not excessive, no discrimination is practiced, regular employment is provided and no harsh or inhuman treatment is allowed. In all case the Company ensures the preservation of the human rights of all those that can be affected by its operations. These principals are also considered as the minimum requirements that our Suppliers should cover in order to get into business with PROCOS.
The collective effort of our Company and employees, aims at the continuous improvement of the Company's operations and the better satisfaction of its Customers, ensuring honest and consistent relationships with Suppliers, partners and all other stakeholders affected from its operation and consists the base of our integrated Management System.
16-02-2023
FOR PROCOS S.A.
GENERAL MANAGER
ENVIRONMENTAL POLICY
PROCOS is committed to operate in such a way so us to minimize any negative impact of its activities to the environment, ensuring the highest level of security and protection of the environment. In any case these activities have minimal impact to the environment, as no toxic, chemical or other dangerous substances are used or marketed by our Company.
The Company’s management makes sure to be always informed about the national and European laws and regulations that affect the Company’s activities as well as products and ensures compliance to them. When activities that might have environmental impacts are planned, management always consider the relevant laws and regulations. For these reasons our Company has close cooperation with a consultant who provides advice regarding compliance. PROCOS takes all necessary actions to minimize any environmental impacts of its activities, to every possible extent.
Our Company implements an Environmental Management System certified according to standard ISO 14001:2015, which covers all the requirements and objectives of this standard.
Therefore, our core business action lines are the following:
Our Company is certified according to FSC and PEFC for the production and trading of paper products, as well as according to FSC for the trading of wooden and latex products and offers products with the relevant logos to all Customers. The QAM has the responsibility to make sure that all the FSC and PEFC requirements are fulfilled. In this context our Company commits not to be directly or indirectly involved in any of the following : illegal trade of wood or forest products, violation of traditional and human rights in forestry operations, destruction of high conservation values in forestry operations, significant conversion of forests to plantations or non-forest use, introduction of genetically modified organisms in forestry operations, violation of any of the ILO Core Conventions as defined in the ILO Declaration on Fundamental Principles and Rights at Work.
Every employee must actively participate in this effort and contribute to the improvement of all above matters.
All of us in PROCOS commit ourselves to implement and continuously improve the Environmental Management System’s efficiency by ISO 14001 and FSC, ensuring all the necessary resources.
16-02-2023
FOR PROCOS S.A.
GENERAL MANAGER
